At WellBN, we believe that healthcare is a human right. That’s why we are proud to be a Safe Surgery, part of the Doctors of the World UK network. This means that we are committed to making healthcare accessible, safe, and welcoming for everyone, regardless of background, immigration status, or whether you have ID or proof of address.
What Does Being a Safe Surgery Mean?
Being a Safe Surgery means that at WellBN:
- Anyone can register: You do not need a passport, visa, or proof of address to become a patient.
- Your information is confidential: We never share patient details with immigration authorities.
- Support is available for all: Refugees, asylum seekers, undocumented migrants, and other vulnerable people are welcome.
- Language services are provided: Interpretation and translation support are available to ensure clear communication.
- Staff are trained: Our team understands the barriers some patients face and works to remove them, creating a safe and supportive environment.
Why This Matters
Many people face barriers when accessing healthcare, including:
- Fear of being reported to immigration authorities.
- Lack of documentation or proof of address.
- Language barriers or uncertainty about healthcare rights.
Being a Safe Surgery ensures that everyone in our community can access the care they need without fear or discrimination. It is a commitment to fairness, inclusion, and compassion.
How This Connects to Our Values
Being a Safe Surgery fits closely with our wider commitment to diversity, equality, and inclusion. At WellBN:
- We provide care to a diverse patient population, including TNBI (transgender, non-binary, intersex) patients, LGBTQ+ communities, refugees, and people from all socio-economic backgrounds.
- Our staff are trained and supported to provide culturally competent care.
- By supporting our team through initiatives like the Brighton Living Wage, we ensure staff are secure, valued, and able to focus on delivering safe, compassionate care for every patient.
Our Commitment to You
At WellBN, we want every patient to feel welcome, safe, and respected. Being a Safe Surgery is about more than just registration policies — it’s about creating an environment where:
- Patients can receive care without fear.
- Staff are equipped and supported to provide excellent care.
- Diversity, inclusion, and wellbeing are at the heart of everything we do.
Everyone belongs at WellBN, and everyone has the right to care.