WellBN
01273 772020

Appointment Statistics for February 2024

by | Mar 24, 2024 | WellBN

  • Compared to last year our appointment provision or recording of events has increased immensely for both face to face and telephone appointments compared to last year.
  • Appointments are up by an extra one-third or more with face to face appointments and 20-25% with telephone appointments.
  • Both months are similar in numbers showing a consistent increase compared to 2023.
  • It is not clear why there has been this significant change, though there is awareness of recording our contacts more accurately as an ongoing theme.
  • DNA rates are static, though in absolute terms there may in fact be a drop in DNA rate due to the total increase in appointments recorded.

Appointment Statistics for February 2024

Number of Appointments Recorded .…………… 6952

Number of Face-to-Face Appointments ……….. 3637

37.9% more than last year

Number of Telephone Appointments …..………..3042

21.0% more than last year

Number of Home Visits …………………………………..111

88.1% more than last year

Number of patients who did not attend their appointments ……………………………………………….. 480

10.9% more than last year

Thank you for everyone who attended their appointments.

If you are unable to attend your appointment please contact us to cancel or rearrange.

The NEW Pharmacy First Service

The NEW Pharmacy First Service

Under the new NHS Pharmacy First scheme, you can visit a pharmacist to receive advice and treatment for some simple illnesses, instead of going to see your doctor