About the NHS at WellBN

The name “WellBN”

This name reflects the ethos of our organization. Wellbeing is paramount to living a functional life with meaning and purpose. At the heart of every healthcare interaction lies an opportunity to help someone to heal. We call it n=1. We chose the Brighton postcode BN, which covers a wide area, since we do not exclude patients from our care on geographical, or any other grounds.

Putting People, Community, and Creativity at the Heart of Healthcare

At WellBN, our mission is simple but powerful: putting people, community, and creativity at the heart of everything we do. We believe healthcare should be compassionate, inclusive, and tailored to each individual. Our diverse patient population includes students, LGBTQ+ people, and communities experiencing social deprivation, and we work closely with them, alongside local health, social care, and voluntary services, to ensure their voices are heard and needs are met. Creativity is a key part of how we deliver care — from designing flexible appointment systems and personalised care plans to piloting innovative approaches that improve patient experience and health outcomes. Every member of our team is committed to living this mission every day, listening to patients, collaborating with the community, and finding new ways to make healthcare more human, effective, and responsive.

Our Values at WellBN

At WellBN, our values guide everything we do and shape the way we care for our patients and work within the community.

Patient-Centred Care means we prioritise each individual’s needs, delivering personalised, respectful, and responsive healthcare.

Inclusivity and Diversity are at the heart of our approach — we welcome patients of all backgrounds and ensure equitable access to services for everyone.

Through Collaboration and Innovation, our team works together and engages with the wider community, sharing knowledge and developing creative solutions to improve healthcare delivery.

Above all, we demonstrate Compassion and Respect, treating every patient with kindness and understanding, valuing their unique experiences and perspectives. These values ensure that WellBN is not just a place for healthcare, but a place where people feel seen, heard, and supported.